การสำรวจความพึงพอใจ ปี 2559 (ฉบับสมบูรณ์)

413 1.4 ด้านเจ้าหน้าที่ผู้ให้บริการ Item-total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item- Total Correlation Cronbach's Alpha if Item Deleted จนท13 43.30 23.274 .424 .868 จนท14 43.20 22.695 .506 .863 จนท15 43.35 22.134 .565 .860 จนท16 43.25 20.724 .780 .845 จนท17 43.25 21.882 .574 .859 จนท18 43.25 20.829 .669 .852 จนท19 43.00 23.053 .545 .862 จนท20 43.20 22.484 .545 .861 จนท21 43.30 21.379 .528 .863 จนท22 43.55 19.945 .657 .853 จนท23 43.35 20.450 .566 .862 Reliability Coefficients N of Cases = 20.0 N of Items = 11 Alpha = .870 1.5 ด้านสิ่งอํานวยความสะดวก Item-total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item- Total Correlation Cronbach's Alpha if Item Deleted สะดวก24 22.05 6.155 .556 .830 สะดวก25 21.95 5.418 .787 .783 สะดวก26 21.95 5.945 .590 .824 สะดวก27 21.95 5.313 .715 .799 สะดวก28 21.70 6.537 .598 .825 สะดวก29 21.90 6.411 .514 .837 Reliability Coefficients N of Cases = 20.0 N of Items = 6 Alpha = .843